You can cancel your plan at any time. You can even change the number of vehicles subscribed to your plan mid-month and your next invoice will be prorated.

Yes – Routific gives you the option to pay for your plans annually. When annual payment is set up in-app with a credit card, a 17% discount is applied to your bill. You're charged up front at the start of each annual billing cycle.

You should subscribe the maximum number of vehicles that you will have on the road at the same time during a given month. For example, if you have a fleet of 10 cars total, but only 3 go out at one time, then you would subscribe 3 vehicles. Another example is you have 10 drivers on the road on Monday, but only 3 drivers on the road on Thursday each week, then you would subscribe 10 vehicles since this is your maximum number during the month.

If this number changes, don’t worry! You can adjust this number any time and the changes will be prorated on your next invoice.

Routific's software can be used anywhere in the world, but there are some limitations. Our software uses data from Google Maps and OpenStreet Maps to locate addresses and create routes, respectively

If your business is located in an area with inaccurate map data, you could potentially have trouble when using our platform. The best way to check the quality of the map data in your area is to try uploading your data in a free trial.

Our Live Tracking feature tracks your drivers' progress based on what they enter into Routific's mobile app. Drivers' progress is updated each time they…

• Mark stops as completed
• Mark stops as skipped

Yes! Drivers can use our mobile app to see their routes, track delivery completions or skips, leave notes about customers, and collect signatures.

Our mobile app will run on any mobile web browser, so there’s no need to download anything. All your drivers need to do is click on the route link in the dispatch SMS and it will open in their phones’ web browsers.

Our driver app is offered with all plans, but you will need either the Professional or Premium plan if you want your drivers to submit delivery status updates, take notes, or collect signatures.

Our team can work with your developer to build an API integration to push data to Routific from whichever platform you’re using. The API integration is an alternative to our spreadsheet upload for stops. We unfortunately do not offer pre-built integrations with services like Shopify, Wordpress, Quickbooks, etc.

Unfortunately, you can’t add Customer Notifications to the Essentials plan. This is because Customer Notification requires Live Tracking. Live Tracking is only offered with our Professional and Premium plans.

Our travel time ETAs are generated via OpenStreetMap. You can improve driver ETA accuracy by customizing the expected speed of each of your drivers in the options section of your project.

Want to adjust your route even after our software has optimized it for you? Not a problem! You can change and reoptimize routes as much as you want before your drivers start their routes. If you are on our Professional and Premium plans, you can even make edits and re-dispatch updated routes to your drivers while they’re on the road.