FAQs

What is Routific's pricing model?

Routific’s pricing is designed to be as flexible as possible for growing businesses. Customers with fewer than 100 orders can start with the free tier, then move to a flat $150 per month fee as they grow to 1,000 orders a month. Higher order volumes are charged per order, with volume discounts.

Here’s the detailed pricing structure:

  • Up to 100 orders a month: Free
  • 101 to 1,000 orders a month: $150
  • 1,001 to 2,000 orders a month: Add 15c per order
  • 2,001 to 3,000 orders a month: Add 13c per order
  • 3,001 to 5,000 orders a month: Add 10c per order
  • 5,001 to 10,000 orders a month: Add 8c per order
  • 10,000 to 20,000 orders a month: Add 5c per order
  • 20,001 to 50,000 orders a month: Add 3c per order
  • Above 50,000 orders a month: Talk to us!

Older versions of Routific used a per-vehicle pricing model. We changed this in mid-2024 to better support customers with variable fleet sizes.

What do you count as an order?

We count each unique order only once when it is scheduled to a route. You’re free to reoptimize your routes as often as you’d like or even carry orders over to the next day. 

We don’t count orders that are uploaded but not scheduled – which can happen if our route optimization algorithm cannot fit them onto a route due to constraints.

Why is pay-as-you-go better than a flat fee for driver licenses?

You only pay for what you use. We learned that many delivery businesses only deliver once a week and many others rely on part-time drivers. We don’t want you to overpay for software when you’re not using it.

Why is there only one paid plan?

Choosing the right plan can be a headache, so we’re keeping things simple: We’re offering a single paid plan that automatically scales with volume discounts.

What functionality is included in the Free plan?

All features are included in the Free, with the exception of SMS notifications. SMS fees vary widely depending on the country you operate in – please reach out to get a quote.

Do you offer SMS notifications in addition to email notifications?

While we do offer SMS notifications, we recommend using email notifications with our Delivery Tracker for the following reasons:

- Better deliverability. Telecom providers around the world are adopting more stringent rules and can filter out your SMS notifications at their discretion (without notifying Routific).

- Sending email is vastly cheaper than sending SMS.

- While SMS still has the benefit of sending time-sensitive messages, you can send the estimated time-window of delivery and our Delivery Tracker via email far in advance. Your customers can then use the Delivery Tracker to see the latest ETAs and watch the driver approach in real-time.

If you still want to offer SMS as part of your delivery experience, this is still an option as an add-on. Please reach out for a quote.

How much money can Routific save my business?

It depends on your scale, but we’ve seen anything from 15%~40% reduction in mileage, drive time, and fleet size. Send us some sample routes and we’ll be delighted to show a before and after comparison.

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