Frequently Asked Questions

How much does last mile delivery software cost?

Last mile delivery software costs range from free (Routific's first 100 orders a month) to $3,099+/month for enterprise tiers. For a typical small-to-mid-size operation doing 1,000 to 10,000 deliveries a month, expect $150 to $1,500/month depending on the platform. Pricing models vary: Routific charges per order, Track-POD offers both per-order and per-driver plans, and Onfleet charges flat monthly tiers.

What is the difference between last mile delivery software and route optimization software?

Route optimization software is one feature of last mile delivery software. Pure route optimizers just build efficient multi-stop routes. Last mile delivery software bundles route optimization together with dispatch, driver apps, live tracking, customer notifications, proof of delivery, and reporting — covering the whole delivery workflow from depot to door.

Do small delivery businesses need last mile delivery software?

A small delivery business with one or two drivers can often manage with a free multi-stop route planner and a messaging app. Once you have three or more vehicles, or you're losing hours each day to manual route planning, dedicated last mile delivery software usually pays for itself in saved dispatcher time and lower delivery costs.

Is there free last mile delivery software?

Routific's first 100 orders each month are free, which covers many very small businesses and nonprofits. Beyond that, most platforms offer free trials of 7 to 30 days, but there's no full-featured free tier for operations beyond about 100 deliveries a month. Truly free multi-stop route planners exist (like Google Maps or free tiers of route planner apps), but they don't include dispatch, notifications, proof of delivery, or reporting.

What features should last mile delivery software have?

The core features to look for are: route optimization that handles multiple drivers, depots, and real-world constraints; real-time GPS tracking and accurate ETAs; a driver app with easy proof of delivery capture; automated customer notifications and tracking pages; KPI dashboards covering on-time rate and failed deliveries; and integrations or APIs that connect to your order management system.

Which last mile delivery platform is best for on-demand dispatch?

For on-demand delivery — where orders come in through the day and need to be auto-assigned to the nearest available driver — Onfleet is the strongest option in this comparison. Its auto-assign feature is purpose-built for this workflow. Routific, OptimoRoute, and Spoke Dispatch are all designed for planned routes and are not the right fit for high-volume on-demand dispatch.