Best Last Mile Delivery Software 2025: Reviews & Guide

Your local delivery operations can be a competitive advantage. Whether you're managing a growing meal kit service, a multi-location grocery business, or a farm-to-door delivery operation, having the right last mile delivery software can boost operational efficiency and profitability. 

But finding the right match isn’t easy. One of the biggest challenges in evaluating delivery management software is that major review sites like G2 and Capterra lump everything — from single-driver apps to enterprise logistics platforms — into one big “delivery management” category. This makes it hard for mid-market businesses to identify solutions that match their needs.

This guide is for operations leaders and logistics managers in growing last-mile delivery businesses that manage their own fleets — typically 5-50 vehicles, making 1,000-10,000 deliveries per month. 

We aim to help you evaluate and choose delivery management platforms that can scale with your business. We'll look at how different logistics software solutions handle core functionality that leads to measurable improvements in delivery efficiency and customer satisfaction, as well as lower operational costs:

• Route optimization at scale
• Real-time tracking
• Proof of delivery
• Driver productivity and performance analytics
• Integration capabilities

We've excluded basic route planners designed for very small operations, and enterprise platforms built for nationwide supply chain and logistics networks.

How to evaluate last mile delivery solutions

Based on our conversations with customers about their delivery challenges, and our own experience of building a last mile delivery platform that meets their needs, we’ve narrowed down the key functionality that’s most important for growing business. Here’s what to look for in a management system for a growing delivery operation:

1. Route optimization that scales

Basic route planners lack scalability. They might be able to create efficient routes at a small scale, but they fall apart when it comes to the delivery scheduling and workflow challenges of a growing operation. 

Last mile delivery management software needs to handle hundreds or thousands of deliveries while balancing multiple real-world constraints:

• Complex constraints like vehicle capacity, driver schedules, and customer time windows
• Multiple depots or distribution centers and service areas
• Fast optimization — routes should be ready in minutes, not hours
• Easy manual adjustments for last-minute changes

2. Real-time fleet visibility and control

Once routes are optimized, execution is everything. Modern delivery operations need real-time visibility into their fleet's performance and the ability to adapt quickly when things change. Your dispatch team should have a clear view of all vehicles and routes, with tools to identify and resolve issues before they impact customers.

Look for these key features that enable proactive management:

• Live GPS tracking with accurate ETAs to help ensure on-time deliveries
• Tools to quickly re-optimize routes when problems arise
• Clear visibility of at-risk deliveries

3. Driver management and productivity

Your drivers are essential to your operation's success, and the right software can help you support them while tracking performance. Beyond basic GPS tracking, your last mile delivery management platform should help you:

• Understand driver productivity
• Identify coaching opportunities
• Make payroll easier with accurate time and mileage data.

4. Customer experience and analytics

Growing operations need both happy customers and clear insight into the performance metrics that create the happiness. Your platform should help with both:

• Accurate, automated delivery notifications that provide real-time updates as delivery status changes
• Easy proof of delivery capture
• Real-time KPI dashboards showing route efficiency and cost metrics
• Custom reporting capabilities

5. Integration capabilities

Your delivery platform needs to work with your existing systems, whether through API access to your order management system, pre-built connections to e-commerce platforms, or simple CSV import/export. This is especially important as your operation grows and processes become more complex.

Ten best last mile route planners for SMBs

Routific: Best for medium-sized local delivery businesses

Route optimization is Routific’s main strength. Our goal is to create routes that are both mathematically efficient and are human-friendly to ensure buy-in from drivers. It’s easy to schedule driver breaks and adjust shift times. Our algorithm also takes predictive traffic conditions into account, so that ETA estimates are as accurate as possible.

Routific is noted for being easy to use (reviews often mention our dispatch button and driver app), and for our customer support. The combined map and timeline view gives dispatchers an overview of all their routes and vehicles for delivery tracking, and the ability to edit and fine-tune routes as needed. Customer notifications are sent automatically and can easily be customized.  

Routific is best for last-mile delivery businesses who don’t need to deliver on-demand, and can plan their routes and create driver schedules in advance. 

We don’t offer barcode scanning, real-time chat inside our app or label printing, so if those are important to you, Routific might not suit your needs. 

💡 The full-featured version of Routific is free to try for 7 days — try it out for yourself!

Capterra rating: 4.9 (130+ reviews)

Pricing

Routific’s freemium pricing model is based on the number of orders scheduled, rather than the number of drivers or routes. 

• The first 100 stops every month are free, to accommodate the needs of very small businesses, non-profits, and occasional users.
• 100-1,500 orders: $150 a month.
• Above 1,500 orders we charge a few cents per order. Pricing starts at 15c a stop up to 2,000 orders a month, going down to 3c a stop for more than 20,000 orders a month.

Onfleet:  Best for mid-market

Onfleet calls itself a “complete toolkit for last mile delivery”. The software has all the features you’d expect to find, although it is not easy to use. For example, it’s one of the only route planning apps that doesn’t show actual routes, just a collection of pins. You can only view one route at a time, and there’s no color coding to help visualize different routes. There’s also no timeline view, which makes it difficult for dispatchers to make changes or monitor route progress in real time. 

Onfleet’s major strength is its auto-assign feature for on-demand deliveries, which enables fast turnaround times. Dispatchers and drivers also like the live chat option inside the driver app. Overall it has a fuller feature set, including barcode scanning, than Routific or other rivals. That’s reflected in a much higher price, which might put it outside the budget of smaller companies.

Capterra rating:  4.6 (90+ reviews)

Pricing

Onfleet’s pricing is pitched at mid-size and larger businesses:

• Starts at $599 per month with a limit of 2,500 pickup or delivery tasks.
• Barcode scanning, age verification and 5,000 pickup or delivery tasks start at $1,299 per month.
• Enterprise pricing for 10,000+ tasks per month starts at $2,999.

There is a 14-day free trial.

OptimoRoute: Best for routes that need to reload at a depot

OptimoRoute has lots of advanced routing functionality including the ability to schedule reloading at a depot. Driver tracking is included, and dispatchers can set up individual driver profiles with their own shift schedules (including breaks and overtime), start/end locations, vehicle types, service areas, and even cost and speed settings. You can also set up multiple capacity constraints (e.g. weight & volume). 

In our own tests, OptimoRoute was easy to use, although some of the advanced features were hard to figure out. There was also lots of overlap between routes and it was difficult to make manual edits.  

Like Routific, Optimoroute doesn’t include barcode scanning or order taking functionality. 

Capterra rating: 4.6 (190+ reviews)

Pricing

If you sign up for a full year, Optimoroute’s pricing tiers are:

• $35 per vehicle per month for up to 700 orders.
• $44 per month for up to 1,000 orders, real-time tracking and proof of delivery.
• Custom pricing for more complex needs is also available.

Optimoroute offers a generous 30-day free trial, but the trial is limited to 250 stops so it’s hard to assess how performance will scale.

Route4Me: Best for maximum flexibility

Route4Me is one of the original route planning and route optimization tools, with a well-developed marketplace of optional add-on features like support for curbside pickup, avoiding left or right turns, or for allocating stops to time windows. 

Route4Me automatically optimizes its routes to use the smallest possible number of vehicles, and this setting can’t be changed. This means that if you have your own fleet and drivers, Route4Me could leave one driver sitting idle while another works overtime. We also found their ETA estimations unrealistic, which can lead to lots of late deliveries and a very poor customer experience.

There are no proof of delivery features.

Capterra rating: 4.4 (390+ reviews)

Pricing

There are three Route4Me pricing tiers:

• Basic route optimization starts at $400 a month for a 5-user plan. This allows optimization for one driver or route at a time, but won’t optimize across routes or depots.
• For multi-driver and multi-depot optimization, you’ll need the $600 per month plan.
• Custom configuration and pricing for enterprise customers is also available.

Additional modules like SMS customer notifications, curbside delivery, or field service routing are add-ons that will increase the cost.

There is a 7-day free trial with unlimited functionality.

TrackPoD: Best for proof of delivery

As its name suggests, Track-POD’s major strength is proof of delivery, including barcode scanning, signature and photo capture. Other common last-mile delivery features like route planning, live tracking and notifications are also available, but only on the higher-priced plans. 

People generally find it user-friendly, although it’s hard to edit routes. The driver mobile app can be confusing, with different Android and iOS mobile versions. The driver apps also come at an extra cost, where most of their competitors offer these free.

Capterra rating: 4.6 (130+ reviews)

Pricing

Track-POD offers a choice of per-order or per-driver pricing. Their pricing is complex, with very different available feature sets — for example, the Standard Plan offers extremely limited route planning functionality with a maximum of 24 stops. Check their pricing page for the latest information.  

Per driver (billed annually):

• Standard: $87 per month ($29 per month with a 3-driver minimum) 
• Advanced: $147 per month ($49 per month with a 3-driver minimum)
• Advanced Plus: $207 per month ($69 per month with a 3-driver minimum)
• Enterprise: Custom pricing. 40-driver minimum.

Per order

• S Plan: $285 a month per 1500 orders, $0.19 per order/task
• M Plan: $510 a month per 3000 orders, $0.17 per order/task
• L Plan: $900 a month per 6000 orders, $0.15 per order/task
• XL Plan: $1440 a month per 12000 orders, $0.12 per order/task

Bringg: Good for mid-market, integrations with other platforms

Bringg offers all the features you’d expect, including real-time tracking and customer notifications. Where it really shines is the wide range of last-mile delivery options it enables, including not just traditional doorstep delivery but also “buy online, pick up in store” (BOPIS) and connections to third-party logistics companies. It also integrates directly with Salesforce for order and customer management. 

It’s aimed at mid-market to enterprise users, and may not be suitable for smaller businesses as the process of implementing it can be quite complex. It’s also not available in all countries. 

We’ve also heard that Bringg’s route optimization is poor, which means less efficient delivery routes. That undermines its ability to help companies lower their last mile delivery costs.

Capterra rating: 4.8 (8 reviews)

Pricing: Not publicly available, you will need to talk to a member of their sales team.

Dispatch Science: Good for advanced delivery management needs 

Dispatch Science is very much geared toward larger businesses. Its flagship features are customer self-service, automated driver allocation and dispatch, and two-way chat with drivers. It’s also known for detailed metrics and analytics.

All of this is reflected in the high price, which means Dispatch Science is best for larger businesses. 

Capterra rating: 4.9 (9 reviews)

Pricing: Starts at $675 per month, with an additional $27 per driver per month. 

Tookan: Good for on-demand delivery management

The core strength of Tookan is same-day delivery, making it a good choice for businesses who offer on-demand services like courier pickup, grocery delivery or taxi services.  Customers can place orders directly, and drivers (or “delivery agents”) are auto assigned. It includes driver tracking and some fleet management features, along with proof of delivery, barcode scanning and customer notifications. Some of these are only offered as extra add-ons, which can add to the cost.  

Tookan is best suited to small and very small businesses with relatively simple needs. The reviews suggest it’s not well suited to mid-market companies. Overall it doesn’t score as well as some other options we’ve reviewed. 

Capterra rating: 4.2 stars (70+ reviews)

Pricing: Starts at $99 a month, with a limit of 1000 tasks per month.

RoadWarrior: Best for small businesses and solo drivers

RoadWarrior started out as a mobile route planner app for drivers, before adding a “teams” feature for dispatchers. It’s known for its simplicity and affordability. This makes it a good choice for delivery companies who have limited resources, but still want to improve their delivery efficiency and streamline their operations. 

It has limited reporting capabilities, so it’s not a good choice if you need advanced analytics and KPI monitoring. 

Capterra rating: 4.5 (50+ reviews)

Pricing: From $14.99 per month.

Why is efficient delivery important? The benefits of last mile delivery software

Why does it matter that last mile delivery operations are as efficient as they can possibly be? There are several reasons:

1. Customer satisfaction: Late deliveries, vague ETAs, not knowing where your package is — bad delivery management can be the most frustrating part of online shopping. Worldwide, 32% of consumers say shipping problems or delays are one of the biggest drawbacks of buying online. E-commerce retailers who can offer a great delivery experience are more likely to get repeat customers.
2. Reputation: Companies with a great delivery service are likely to have a strong reputation and good word of mouth, leading to more positive reviews and recommendations, and more new customers. 
3. Profitability: There are two ways that efficient last mile logistics can directly increase profitability. First, the direct costs of delivery like driver wages and fuel costs are lower. Second, getting it right the first time reduces losses due to damages, delays and refunds. 
4. Competitiveness: With the rise of e-commerce and customer expectations for fast delivery, businesses need to have efficient delivery processes in place to stay competitive.
5. Sustainability: Customers care about this! In the same research that found a third of consumers are unhappy about delivery problems, 16% said online shopping was bad for the environment. Smart delivery management with route optimization means fewer vehicles spend less time on the road, reducing fuel consumption and emissions, as well as noise and traffic congestion.

In short, efficient delivery, facilitated by last mile delivery software that supports a high degree of automation, is a win-win for businesses and customers alike. It improves the shopping experience, boosts business reputation and profitability, and contributes to environmental sustainability.

What is last mile delivery software?

Last mile delivery apps help businesses create efficient, cost-effective local delivery services. Typically offered by SaaS providers, they include functionality to:

• Plan the best routes for drivers
• Dispatch routes to drivers using a mobile app
• Keep track of delivery progress through the day, and make route changes if needed
• Keep customers informed about delivery ETAs 
• Capture proof of delivery
• Keep records to help with back-office processes like driver payroll

It's all about making the delivery process smoother and more efficient, saving time and money for your business, and helping you make your customer happy.